Take your account on the go

We know you're busy, so we want to make life a little easier. With MyLendmark, you can manage your account whenever and from wherever you are — use a computer, mobile phone or tablet.

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We know you're busy, so we want to make life a little easier. With MyLendmark, you can manage your account whenever and from wherever you are — use a computer, mobile phone or tablet.

Enjoy the benefits of MyLendmark

Additional benefits include:

Need to make a payment?

See your payment options on the page.

Want to visit a Lendmark branch in person?

Check the status of your pending application and next steps.

Frequently asked questions about MyLendmark

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What do I do if I receive an error message when navigating the app?

The first thing to do is going to your device settings and clear the browser cache and then restart your device. If you’re at home on wifi you may also want to try restarting your modem/router.

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What if I don’t have the latest Operating System on my device?

To have the best mobile app experience please ensure you have the most current operating system for your device. You can confirm this in your device’s settings. If you do not have the latest OS the app may not function as intended, either entirely or with certain features and functions.

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What mobile devices can be used with the app?

Lendmark Mobile supports iOS and Android devices.

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Where can I manage all my app settings?

In your phone’s general settings, you can manage all your preferences for the app. You are not required to allow us to use location services, Bluetooth or general notifications.

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How do I opt-out of paper statements?

You will automatically be opted-out of paper statements by registering for the online portal or mobile application.

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If I just got a new loan how soon am I able to register?

You can register the same day.

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If I make a payment how long will it take for my balance to update?

Your balance will reflect in real time.

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I have multiple accounts. Can I see them all in the Mobile App and the Mobile Website?

Yes. Once you've logged in, you'll be asked to select the account you wish to view. If you only have one account, the details for that account will show up as soon as you log in.

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Is the Mobile App secure?

Yes! All critical information is encrypted and no personal information is stored on your mobile device. However, mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.

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Is there a charge for downloading the app?

No, the app is completely free of charge.

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Do I need to download the app in order to register for the online portal?

No, although we recommend you download the app you can also solely use the online portal if you’d like.

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Where can I find a link to the online portal?

Simply by clicking www.mylendmark.com, or on our website at Lendmarkfinancial.com

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Where can I find the mobile application?

By searching for Lendmark mobile in the Google Play or App Store.

Customer service

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If I have trouble registering or need any other further support, who should I contact for help?

You should contact our dedicated customer service team at 833-239-3537.

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What are the customer support hours?

M-F 8:30AM-8:30PM EST

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©2025 Lendmark Financial Services, LLC. All Rights Reserved.

For CA Branches Only: Loans made or arranged pursuant to a California Financing law license. Licensed by the Virginia State Corporation Commission, License Number CFI-104. NMLS ID #167907.

Lendmark Financial Services is licensed in AL, AZ, CA, CO, FL, GA, ID, KY, LA, MD, MO, MS, NC, OH, PA, SC, TN, TX, UT, VA, WA, WI, and WV.

Maximum APRs on new loans will not exceed 35.99%. APRs vary by state law, loan amount, and your credit profile. Repayment terms range from a minimum of 12 months to a maximum of 72 months. Your credit history, income, debt obligations, collateral (if applicable), and prior loan experience are considered when determining eligibility and loan terms. There are no prepayment penalties.

Representative Example:
For a $4,500 loan with a 42-month term at a 29.00% interest rate, the APR is 33.10% (including permitted loan origination fees). You would make 42 monthly payments of $172.

Texas Example:
For a $4,500 loan at 30.26% APR with a finance charge of $2,848.00, you would make 42 monthly payments of $174.96, for a total payment of $7,348.00. The amount financed may not be the net proceeds paid to you if charges other than interest are included in the loan.

Fees: Origination or other allowable fees may apply based on state law and program guidelines.

Important: Missing payments may result in additional fees and negative credit reporting.

All loans are subject to credit approval, income verification, and underwriting standards, which include assessing your ability to repay the offered monthly payment. Loan amounts, rates, terms, and fees may vary by state and can change without notice. Collateral requirements may apply. Active-duty military, their spouse, or dependents covered by the Military Lending Act may not pledge any vehicle as collateral. This offer may not be valid if you opened a loan in the past 60 days. Your credit report will be accessed before opening a new loan account.

Loans are also available through Lendmark Financial Services of West Virginia, Inc. For CA Branches Only: Loans made or arranged pursuant to a California Financing Law license. Licensed by the Virginia State Corporation Commission License Number CFI-104. NMLS ID #167907.